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Welcome to velvettecart operated with dedication by Nexpent Innovations Private Limited, our platform stands as your reliable destination for curated fashion. Alongside style, we remain firmly committed to digital security and responsible data handling.  


Throughout this document:  

  • “we,” “us,” and “our” denote Nexpent Innovations Private Limited   
     
  • “you,” “your,” and “users” refer to any individual browsing, accessing, or making purchases on velvettecart 

By using or making a purchase through our platform, you confirm acceptance of the terms outlined here. If any section of these terms does not align with your expectations, we advise discontinuing the use of our services.  


Acceptance of Terms  

  • By accessing or shopping on velvettecart, you acknowledge and agree to these terms.    
     
  • Nexpent Innovations Private Limited retains the right to amend or update these terms at its discretion, without prior notification.   
     
  • Continued use of the platform after any modifications signifies your acceptance of the revised terms.    
     
  • If you disagree or are unable to adhere to these terms, you must stop using our services.    
     

Eligibility to Use    
To access our platform and services, you must:  

  • Be at least 18 years old, or access the platform under parental or guardian supervision.    
     
  • Have the legal capacity to form binding agreements under applicable laws.    
     

We also reserve the right to:  

  • Deny access to services.    
     
  • Suspend or terminate user accounts.    
     
  • Cancel orders that fail to meet eligibility requirements.    
     

Account Registration    
Some features of the website require account creation. By registering, you agree to:  

  • Provide truthful and updated information.    
     
  • Keep your login credentials private and secure.    
     
  • Notify us promptly of any unauthorized account use or suspicious activity.    
     

Note: We are not liable for any losses resulting from a failure to protect your account credentials.  


User Obligations    
As a platform user, you agree to:  

  • Use the site only for lawful, personal purposes.    
     
  • Avoid interfering with the platform’s security, performance, or overall functionality.    
     
  • Not attempt to access another user’s account or restricted backend systems.    
     
  • Refrain from uploading or posting unlawful, offensive, or inappropriate material.    
     
  • Avoid placing fraudulent, misleading, or false orders.  

Non-compliance with these obligations may result in account suspension or permanent removal.  


Product Details & Stock Availability  

  • While we strive for accuracy in product information, slight variations may occur due to screen settings or lighting.    
     
  • Some items shown may not be available at the time of purchase.    
     
  • We hold the right to adjust inventory or withdraw products without notice.    
     
  • Orders may be canceled if a product is unavailable or if an error is identified.  


Orders & Payment Terms  

  • Prices may change at any time without prior notice.    
     
  • Orders with typographical or pricing errors may be canceled, even after payment confirmation.    
     
  • Payments must be made through secure methods offered at checkout, including credit/debit cards, UPI, net banking, and digital wallets.    
     
  • All transactions are securely processed via authorized third-party gateways. Card details are never stored on our servers.    
     
  • Users are responsible for ensuring correct billing and payment information.    
     
  • Orders undergo verification and may be delayed or canceled if suspicious activity is detected.    
     
  • A confirmation email will be sent upon placing an order, which serves as acknowledgment of receipt and not final acceptance.  


Ownership of Content    
All material featured on this website - including branding, designs, text, graphics, images, and source code - belongs exclusively to velvettecart or its licensors and is safeguarded by intellectual property laws.  

You are not permitted to:  

  • Copy    
     
  • Reproduce    
     
  • Modify    
     
  • Share    
     
  • Distribute  

Unauthorized use for commercial or public purposes may lead to legal action.  


Permitted Use of Content  

  • Content on this site is intended solely for personal, non-commercial use.    
     
  • You may download or print material for personal reference only.    
     
  • Any commercial use requires written permission from us.    
     

Restricted Activities    
You must not:  

  • Upload or transmit harmful code, including viruses or malware.    
     
  • Disrupt or overload the website’s normal functionality.    
     
  • Use automated tools like bots or crawlers to collect data.    
     
  • Provide false, misleading, or deceptive details.    
     
  • Share content that is offensive, defamatory, or abusive.    
     
  • Breach any applicable laws or regulations.  

We reserve the right to pursue legal action against users engaging in such conduct.  


Privacy Policy Link    
Your use of our platform is additionally governed by our Privacy Policy, which details the collection, usage, and protection of your personal data. We recommend reviewing it carefully for full transparency.  


Limitation of Liability    
To the extent permitted by law, Velvettecart shall not be liable for indirect, incidental, or consequential damages arising from your use - or inability to use - the platform or products, even if prior warning was provided.  


Indemnification Agreement    
By using this website, you agree to indemnify and defend velvettecart, its affiliates, and team members against any claims, losses, or liabilities resulting from:  

  • A breach of these Terms and Conditions.    
     
  • Improper or unlawful use of the platform.    


Disclaimer of Warranties    
All services and content provided are offered on an “as is” and “as available” basis.    
We do not guarantee that the website will:  

  • Function without errors.    
     
  • Remain entirely secure.    
     
  • Operate without interruptions.  


Unforeseen Circumstances (Force Majeure)    
We are not responsible for delays or failures to perform obligations due to circumstances beyond our control, including:  

  • Natural disasters    
     
  • Armed conflicts or civil unrest    
     
  • Labor strikes    
     
  • Pandemics or public health emergencies    
     
  • Disruptions in internet or communication services    


Governing Law & Jurisdiction    
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of this platform will fall under the exclusive jurisdiction of Indian courts.  


Resolving Disputes    
We prioritize resolving concerns fairly and promptly. If you encounter a dispute:  

  • Contact our support team first at nexpentinnovationspvtltd@gmail.com, nexpentinnovationsauthorizes@gmail.com for an informal resolution.    
     
  • By using our platform, you agree to attempt this step before initiating legal proceedings.  


Suspension & Termination of Accounts    
Your access may be suspended or permanently terminated without prior notice if:  

  • You breach any of these Terms and Conditions.    
     
  • You participate in harmful, unlawful, or abusive activities.    


Amendments to Terms    
We may revise or update these Terms and Conditions as required. Continued use of the website following changes indicates your agreement with the updated terms.  


Contact Us    
For any questions, feedback, or concerns regarding these Terms and Conditions, please reach out at: nexpentinnovationspvtltd@gmail.com, nexpentinnovationsauthorizes@gmail.com.